Thanks to the experience in direct management of parking lots, Esa Asset Malta offers gradual solutions, ranging from simple advice on specific issues up to the complete outsourcing, preparing appropriate agreements.
The gradualness of the service can be summarized in three points:
- Customer Support at particular times, needs or problems through remote management (thanks to remotized Esa Service control room manned by security guards with specific experience in the parking lots), or with Esa Service and Esa Asset Malta on-site staff;
- in a joint venture with the Customer;
- Total Parking Management executed by Esa Asset.
Esa Service is attentive not only to the quality of service provided in parking management, but is also attentive to the planning issues and the reporting and analysis of data available in the parking management system, in order to improve the service and the usability of the systems in time.